ChatGPT in higher education: exploring its potentials and limitations

DOI: https://doi.org/10.54674/ess.v35i2.815

Abstract

This work presents a critical analysis of the use of ChatGPT in Higher Education, considering its possible capabilities, limitations, and associated biases. Among the identified potentialities are its ability to provide research assistance, serve as a virtual tutor, and generate educational content. These opportunities can improve self-directed learning and student experience when facing a task, streamline certain tasks of teaching work, and provide access to a wide information base. However, limitations, biases, and errors have been found that can lead to significant ethical and social implications. This highlights the importance of human presence carrying out a critical look at the information provided by the tool to ensure equity, impartiality when interacting with these tools, and promote digital literacy that allows researchers, teachers, and students to work with Artificial Intelligence.

Author Biographies

Maria Gabriela Galli, Universidad Nacional de Tres de Febrero (UNTREF), Argentina

Doctora en Políticas y Gestión de la Educación Superior (UNTREF), Esp. en Educación y TIC (Min. Educación).  Profesora-Investigadora UNTREF. Docente de posgrado en universidades extranjeras. Gestión Académica (UTN-INSPT). Coordinación Técnica del Programa en Políticas y Administración de la Educación (UNTREF).

María Cristina Kanobel, Universidad Tecnológica Nacional (UTN), Avellaneda, Argentina

Doctora y Magíster en Enseñanza de las Ciencias con mención Matemática (UNCo- Argentina) y Especialista en Entornos virtuales de Enseñanza Aprendizaje (OEI). Posgrados en Estadística Aplicada (UNC- Argentina), en Ciencia de Datos aplicada (UNT- Argentina) y en Liderazgo de Equipos de trabajo (UBA- Argentina). Docente investigador categoría II (SPU- Argentina). Directora del Grupo I+D+i InTecEn(UTN- Argentina). Evaluadora y editora de revistas y editoriales de Argentina y del exterior. Miembro de la Red de Ingreso y Permanencia en carreras científico-tecnológicas y de la Red Latinoamericana de Investigación en Educación Estadística.

 

Published
2023-12-29
How to Cite
Galli, M. G., & Kanobel, M. C. (2023). ChatGPT in higher education: exploring its potentials and limitations. Higher Education and Society Journal (ESS), 35(2), 174-195. https://doi.org/10.54674/ess.v35i2.815
Issue
Vol 35 No 2 (2023): Higher Education in the Digital Age
Section
Articles Thematic Dossier

Copyright (c) 2023 Maria Gabriela Galli, Cristina Kanobel

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